If you have been told to reset your Bigpond (Telstra) password for security or if for some other reason you want to reset it, you can simply do that. Here is how you can do it quickly for yourself.
Visit the Telstra Login Page
To begin with, launch any of the browsers of your choice and access the Telstra login page. You can do so easily by typing in www.telstra.com.au where there is a login page. After going there, you will be set to start the password reset or change procedures.
Click the Link Managing Your Password
There is a link on the login page which links to the question if it has been forgotten, so if you are looking where to reset your password, or if you simply need to log in with your present password, and want to change it, log in as required. Clicking this link or signing in would take you to the relevant area where you can manage your passwords.
Resetting Your Password
In case you don’t remember the password, click on the “Forgot the password?” link and proceed as instructed. In this case, you will have to provide either your Bigpond email ID or the simple username. Check for entering the correct details and information to avoid mistakes. You will then be asked to complete verification. This could be inputting a number appearing on a mobile phone or answering some questions that have been asked concerning security.
Selecting a Recovery Method
After this, you will be able to address the question about your preferred mode of receiving the password reset link or code. Depending on your account’s configurations, you can have it sent to email or SMS. Click on the most appropriate option for you and just follow the given procedure.
Creating a New Password
When you obtain a recovery link or code, you need to follow the on-screen instructions which allow you to create a new password. Make certain that the new password is reliable and safe from prying eyes. It should include a mixture of letters of both cases, some numbers, and some special characters. Do not use anything too simple or easy, like “123456,” or your name. Save the changes after creating your new password.
Changing Passwords
Let’s assume the situation whereby you still access the current password, but for some reason, you want to create a new password. If that’s the case, then log in to your account. After logging in, go to the settings or account section: there you will locate the option of changing the password. Re-type your old password followed by the new password twice to confirm it. The new password should be created as difficult as a reset password in order for it to be hard to guess.
Using the New Password
Once the password has been reset or changed, navigate back to the Telstra login page and try logging in using the new password that was set. If you are able to log in to your account, then the procedure is satisfactorily completed. If that is not the case, then you might want to consider checking the provided instructions for accuracy and ensure everything was properly performed.
Further Recommendations for Security
As part of additional security measures, do not forget to change the password frequently. It’s also reasonable to maintain the security options active and change the recovery details as email and telephone contacts are also helpful in order to reset a password when required in the future.
By adhering to these instructions, you will be assured that you will have both security and convenience in accessing your Bigpond account. In case of any difficulty, Telstra has a supportive Bigpond Customer Care desk which is available to you.