It is necessary to update contact details if they have changed in order to maintain one’s Telstra account and BigPond email services, which includes the number of services subscribed to. If there have been any changes to your phone number, please edit your Telstra profile and change it to the new one. This will help you receive useful messages when needed, including security notifications, password resetting instructions, and account changes. Changing your phone number is not complicated, and you will be guided through the entire process in this guide.
Step 1: Access Your Telstra Account
You’ll begin the process of changing your phone number by signing in to your Telstra account. Launch any of your web browsers and go to the Telstra site. There is a “Sign In” option available at the top right corner on the homepage, click it. Enter the username (this is typically your BigPond email address) and the password you currently use. After signing in, you will be taken to the homepage, which contains your account dashboard.
Step 2: Proceed to the Profile Settings Tab
After signing in, it will be necessary to navigate to your profile settings. This can be done by looking for the relevant option labeled either ‘Account Settings’ or ‘Profile’ on the interface. Here, such details as phone numbers, email information, or even security details can be changed.
Find and click ‘Profile’ or ‘Account Settings,’ and it will navigate you to the page where your details are displayed and are currently stored.
Step 3: Click On the Option Where You Are Expected To Edit Your Phone Number
On the profile settings, try to find the area that helps in changing or editing phone details of a user. This area is also called ‘Contact Information’ or even ‘Telephone.’ Clicking on ‘Edit’ or ‘Update’ next to the phone number field should allow you to do just that.
Step 4: Provide the Phone Number Which You Will Be Using In This Account
Having selected the option to change your account-registered phone number, you will need to type the new phone number in the relevant dialogue box. Bear in mind that the number should be entered correctly as the omission of a digit or two could result in missed notifications related to the account in the future.
Once the new phone number has been entered, ensure it is correct. If it is, press either ‘Save’ or ‘Update’ to proceed with this change.
Step 5: Validation of Phone Change
In case a new phone number has been supplied by a user or a change has been made, the company may prompt the user to confirm this change through a verification process. You will receive an SMS containing the code to your new mobile phone number. Enter this code in the appropriate box on the internet to prove that the phone number in registration is truly yours.
This step is necessary in order to enhance the security level of the account by linking only the correct phone number to it.
Step 6: Sign-out and Confirm Updates
After making any changes to the phone number, the phone number change will reflect on the profile in the Telstra Management System. After making phone number edits, you can log out and log back in to check if the changes went through. You can also verify that the new mobile phone number is now the one receiving notifications or password reset requests.
Conclusion
After setting up the account, members must make sure they update their BigPond (Telstra)Phone Number if they change their contact number. Following the steps mentioned above, such members can easily have their number updated to the newer version while remaining a Telstra customer. Always double-check the accuracy of the phone number provided in the account to protect yourself or your accounts from problems. In case some members make the changes but get their BigPond phone number updated incorrectly in their account’s profile causing some issues, they always have the option of contacting support services and resolving their issues.