Bigpond Online Email is a reliable service in Australia. Telstra manages or owns the services that Bigpond used to offer. Like any other platform, while using Bigpond, users also encounter some problems like forgetting their sign-in PIN problem. The concern of losing access to an email account can be very concerned, but thankfully, the process of recovering a Bigpond Email sign-in PIN is simple. This article aims to outline how to go about it in detail
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Reasons Why You Would Want to Reset a PIN
Before going into the steps, let’s understand the reasons for the need for a BigPond email PIN reset:
- Not remembering the PIN: BigPond users fail to remember the PIN, hence reset it without having any other choice.
- Protect Account: In case an email is compromised, the PIN should be reset for added protection.
- Technical Issue: If at times bugs exist, these issues may also be affecting your ability to recall the PIN set.
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How To Change Your Bigpond Email PIN?
If you are trying to change your Bigpond email pin and are unable to do so, do not worry anymore. All you have to do is follow the given steps to regain access to your account:
Step 1: Visit The Telstra Official Site
All you have to do is open a web browser and visit the official Telstra website which is www.telstra.com.au. As you might know, Bigpond is a sub-email service of Telstra, so all the management tasks including resetting pins are done through Telstra’s service now.
Step 2: Go To The Login Page
On the top right corner of the Telstra default page, you will find the “Sign In” option. Click on it and it will direct you to the login portal of Telstra.
Step 3: Click On “Forgotten Your Login Details?”
Under the text fields that are present to log in, you will find a link which says “Forgotten your login details?”. You will have to click on that button in order to move forward.
Step 4: Confirm Your Identity
In order to reset your PIN, you have to confirm your identity. The information that you need to provide is as follows: Your registered email or username, the phone number that your Bigpond account is registered to, and your account number if you are asked to provide it.
After providing this information, press the “Next” icon.
Step 5: Get the Verification Code.
The company will send a verification code to your email or mobile number that is connected to the Telstra account. Look for the code in your messages or inbox.
Step 6: Place the Verification Code.
Put down the verification code on the needed box on the website followed by clicking the “Verify” icon.
Step 7: Generate New PIN.
If the verification is successful, then you will be prompted to generate a new PIN. Pick a secure PIN that you will remember but that is hard for other people to guess. Don’t set numbers such as 1234 or Birth Year as pins, which are too widespread, as examples.
Step 8: Recheck the New PIN to Ensure Accuracy.
Re-enter the new PIN to confirm it. When you are finished doing this, click on the “Save” or “Submit” options.
Tips for Maintaining a Secure PIN
- Regular Updates: Increasing security by changing a PIN every couple of months.
- Unique Combinations: Have some set of numerical values that are not in any sequence which is easy to predict.
- Avoid Sharing: Never give anyone your PIN, even trustworthy people.
What to Do If the Reset Process Fails
If there are difficulties in the reset process then you can:
- Make a call to Telstra helpline where their representatives will assist with the process.
- Recover your account using the app Telstra, through the options provided.
- In case you need further assistance, please confirm the nearest Telstra store.
Conclusion
The process of Resetting PIN Bigpond Email Account may be simple but it is vital in ensuring access and security. The instructions described above can be used to reset the email account without much hassle. Remember to change your email PIN often and always keep your email safe to Secure sensitive data.