BigPond Email service is one of the part of Telstra top telecommunications company in Australia. If you are a Telstra Customer than you must BigPond email user too, you can log in to your email account using a web browser installed or available in daily internet accessible devices. Here some following simple instructions cover the process of logging into your BigPond account and some troubleshooting tips in case you have any challenges.
Get to the BigPond Email Login Portal.
For you to successfully log into your BigPond account, it is imperative that you have a web browser on your computer, tablet or smartphone. For ease of use, it is preferable that you utilize a reliable updated browser, such as Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.
When the browser is ready, go to search or address bar type in the address www.email.telstra.com or Telstra.com.au and press Enter Key in pc and search icon in smart phone or table. This will redirect you to the BigPond webmail login page where you can access Telstra’s BigPond web email service.
Enter your Login Details
Now that you are on the Telstra login webpage, you are required to provide login credentials like your email address and your password.
In the first field, input your BigPond email address without typos error. In the second field, type your password. Be sure to remember that the password is case-sensitive. After you’ve entered your login details completely, click on Sign In. If you did everything correctly, you should be taken to your BigPond email inbox where you can send and receive emails.
Some Common Issues Around Login
If you still can’t log in with your password, it may be worth checking other issues you are experiencing.
- Delete Your Cache: Another reason you could be having trouble logging into your account could be saved data. Clear cache and cookies and the problem should be resolved.
- Turn Off Your Browser Add-Ons: Some add-ons on your browser can also block you from logging in as they can interfere with the process. Remove these add-ons and try logging in again.
- Make Sure the Account is Active: If you have left your BigPond email account alone for a while, there is a chance that it may be deactivated by Telstra. You can check on it by calling Telstra customer service.
How To Reset Your Password If You Forgot It
If you are unable to log in, it is most likely because of your password. But it is easy to
change. Just go to the Telstra login page, and look for the prompt saying Forgot Password? Click on it, and enter your email address. Just follow the instructions on the screen to complete the steps. A password reset link can be sent to your registered phone number or email address. Once you follow the link, it will allow you to create a new password. Use that to log in.
Getting In Touch with Telstra Provided Service:
If whatever you try fails, you will have to reach out to the Telstra help desk. Just go on the main website for Telstra where you can find the chat feature or even email or call for help.
This is how you log onto BigPond email via a web browser. It is very easy to access your email if you follow this process. As with any service provider, there are methods of troubleshooting if things go wrong and Bigpond Customer Care Number is there to assist you.