Most Australians are now using Bigpond Email service, which is a top-rated and widely used email and telecommunication service provider. Unfortunately, they face various problems while trying to access their Bigpond account. If you are facing Bigpond Webmail problems, and searching for quick and easy solutions, then you have arrived at the right platform. To troubleshoot the issues, you can follow the simple solutions listed in this blog. Besides you can also contact an expert by calling the Bigpond customer support toll-free number.
Some Common Issues You May Face
Whether you are using a web browser, desktop email clients, or Android/iOS email applications, it is common to encounter the following Bigpond Webmail issues:
- The Webmail server is not responding
- Emails are not updating properly
- Emails won’t load
- Issues while signing into the email account
- Unable to receive and send emails and more
Some Effective Solutions to Try
- Check Your Internet Connection
If there is an issue with your internet connection, then it can lead to Error Code 550 or Bigpond not loading issue. So, ensure that your internet connection is stable, and for this, you can use any online free internet speed test tools. If the speed is low, then inform that to your internet service provider as soon as possible.
- Configure Your Bigpond Webmail Settings
You can try to configure the right server for the Bigpond account. In general, Bigpond webmail can be accessed through SMTP, POP, and IMAP server configurations. Here you need to configure the incoming and outgoing server ports and addresses correctly. Most users may find it confusing. However, they can take the help of the Bigpond customer support team to get it done.
- Check The Server Status of Telstra or Bigpond Server
It is also advisable to check for the down Telstra or Bigpond webmail service to know whether the problem you are currently facing with your email account is from your end or not. There are many server-checking platforms available to check this issue. If the server is down, then inform Bigpond about this.
- Clear Cache In Your Bigpond Email Account
If you are using iOS and Android Bigpond webmail app, then clearing the app’s cache can fix the issue. For this, you need to open Settings and then go to the Apps. Find the Bigpond app and click on the clear cache option. That’s it. Now you check whether the problem is still there or not. You can also try by clearing the app data and logging into the app again.
Contact The Bigpond Customer Support Team Now
If you are still unable to fix Bigpond Webmail issues, then don’t panic and take the help of an expert. For this, you can always call the professional Bigpond customer support team at their toll-free number. They work 24×7 to help Bigpond users with all types of issues related to Bigpond Webmail.