There are several interruptions experienced with the Bigpond email services that can be quite inconvenient, especially for users who heavily rely on their email accounts for business or personal reasons. Australia’s email service provider, Bigpond, experiences service interruptions, much like its counterparts around the world. The purpose of this blog is to address the problems experienced, how they can be verified, and the possible ways around the problem as it happens.
Some of the Frequently Experienced Disruptions of Bigpond Email Services
Email outages at Bigpond can occur due to various reasons, each affecting the way users access and use their email services. Some don’t cause major disruptions, while others do. However, regardless of the different impacts, they all have negative effects. Some common causes include:
- Network Problems: Outages of network connectivity can render users unable to use Bigpond email services. These can result from local internet issues or widespread problems across large areas.
- Service Outages: This service is a basic requisite for the functional continuity of email services. However, there are times when some features may not be supported because systems are being updated or fixed.
- DDoS Attacks: Like any other major provider, Bigpond is also susceptible to attacks targeting high-traffic service providers. Attacks, such as Distributed Denial of Service (DDoS), for example, can saturate systems and cause outages.
- Software Glitches: Failures in software and network-related functioning may lead to non-existent email service until the fault is reported and fixed.
How do I check for Bigpond email outage?
When a user feels that Bigpond is unable to provide its services due to some unforeseen reasons, the first step is to determine whether the interruption is local and due to the user’s Bigpond setup instead of something more widespread in the Bigpond service:
- Telstra Status Page: Telstra is the parent of Bigpond, and it has a status page that keeps audiences informed about the status of the email services, among other services. This page answers whether or not Bigpond email services are down.
- Social Networks and Forums: Other reports from Twitter users affected by the outage may inform Telstra and Bigpond audiences about issues with the service. Telstra and Bigpond regularly update their social media pages regarding consumers’ problems.
- Other Websites: Websites such as Downdetector and Outage.Report are dedicated to displaying websites experiencing outages. They outline the reasons and what users can do regarding technical problems with Bigpond emails.
Tips for Managing During an Email Outage
If you happen to be frustrated because you can’t access your Bigpond email, here is what you can do while the disruption continues:
- Stay Updated: Expect to see updates on the official Telstra status page or social media accounts since they are the ones experiencing the emails. Being aware of what is going on during the blackout is beneficial.
- Use Other Channels of Communication: If the email has issues and you need to maintain contact with people, use other means, such as instant messaging apps, to contact those expecting an immediate reply.
- Prepare for Future Downtimes: First and foremost, save copies of vital emails and back up contacts often. This strategy can be beneficial in retaining essential data during an email outage.
- Talk to Customer Care: If the blackout has gone on for nearly an eternity and there is no information anywhere, try dialing Telstra’s customer support.
Conclusion
The interruptions of the Bigpond email service, annoying as they may be, are usually sorted by Telstra’s tech support teams. Knowing what the main problems are and how they can be prevented beforehand can save a lot of time and anguish. Telstra’s status pages and Bigpond customer support are also essential in these situations; without them, one may not know when or whether it is necessary to switch to another mode of communication. Once the measures are taken, and the resources are employed, it is possible to endure email disruptions with minimal strain on day-to-day activities.