BigPond is a popular email service in Australia managed by Telstra. You may want to know how you can delete the passkey for your BigPond account. A passkey eliminates the need to input passwords when logging into an account. Instead, the system authenticates the user via biometrics like fingerprints, face scans, or even a PIN. Some users love this feature as it greatly accelerates the login process, while others prefer simply typing their credentials for easier access.
In this blog post, we are going to explain how to delete a passkey in your BigPond account in simpler terms so that anyone can understand.
Why Would You Want to Remove a Passkey?
Although passkeys offer a more versatile way of logging into accounts, there are plenty of reasons why you would want to get rid of one. For instance: many passkey users have reported their passkey not being recognized at different login sessions. If you find using passkeys not favourable like many people do, then just take it off altogether.
Deleting a Passkey from The BigPond Account
Step 1: Navigate to the BigPond or Telstra Webmail Login Page
Open any web browser and move to the Telstra Webmail or the BigPond login page. You can access the Telstra website either by searching “BigPond login” on Google or by directly visiting the official Telstra website.
Step 2: Log into Your Account
Type your email in the text box followed by your passkey on the next page to log into your account. In case there is any problem using it, there is a fully customizable password recovery option to assist you.
Step 3: Access Security Settings
You need to go back to your BigPond security settings. Most likely, you will find this under “My Account” or “Privacy & Security”.
Step 4: Set Passkey Options
Go to “Messageread Security” and “Passkey Sign-in on other devices.” There should be options that allow your account to pass on to other mobile devices.
Step 5: Removing a Passkey
Choose the Passkey that you want removed. There should be a disable or delete option for the passkey registered to your device. Select the option and the system may prompt you for confirmation. You may be asked to key in your password in order to prove that you are the real owner of the account.
Step 6: Save Changes or Confirm
Once you have deleted the passkey, you will need to save the changes made. Certain systems may update the settings by default, but some will give you the option to save, confirm, or even update a button.
How the Systems React After The Passkey Has Been Removed
Passkey removal leads to biometric authentication and device-based security not being an option anymore as a method for logging in. Moving forward, a standard password will be necessary for signing into your BigPond account. If this password is not remembered, a reset may be needed through the Forgot Password feature on the login screen.
Conclusion
Unlinking a passkey with your BigPond account is quite simple. If you find yourself having difficulties with passkeys or have trouble logging in, feel free to follow these steps. Always remember, that passkeys give you an additional layer of security. If you do decide to remove passkeys, ensure that your password is complex enough.
If you experience any problems, Bigpond Customer Support is available to help.