Many people use Telstra Mail, formerly known as Bigpond, an email service provider that allows them to send and receive email. Like any other personal email account created by residents in Australia, it’s also valuable to keep your Bigpond account safe. A typical problem that users have is, they often forget their password and have no choice but to reset it. If you are in Sydney and you’re having trouble changing your Bigpond password, this tutorial will assist you in resetting it now.
Reasons to change your password
In today’s world, it’s common to have multiple accounts and forget passwords for websites. There are times when you might simply want to change your password to improve the security of your account. If you believe someone else has accessed your account or if there are any signs of potential harm, changing your password can be beneficial. It is also a good thing to constantly change your passwords to avoid hacking or phishing attempts.
Whatever the case may be, if you are looking to take charge of your Bigpond email account, changing your password is the first thing you should do.
Procedure to Change Bigpond Password
Changing your Bigpond password or resetting it is not as tedious as it may seem. You may find this out once the steps for doing this are followed.
Visit the Telstra Page
To begin with, you must launch the Telstra site. On the casted page, you will see a button that will enable you to sign in. If it seems that your password is completely gone, press the “I forgot my password” callout.
Provide Your Bigpond Email
When you follow the link you pressed, you will now need to enter your Bigpond address. It is important that the email address entered is the one that is registered on the account so that this fact can be verified. This is crucial in order to confirm your identity and help Telstra retrieve your account.
Authenticate Yourself
When you are done providing your email, the next step is to authenticate yourself to Telstra. You will be prompted to respond to several security verification questions or opt to obtain a verification message through the recovery email address or the telephone number registered on your account. This also makes sure that only you are able to perform a password reset.
Select A New Password
Once the verification process is completed, you will get the opportunity to establish a new password for your account. In case you would like to change the password for an account, make sure to use a strong one. Be creative in constructing your password and use a mixture of upper and lower case letters with numbers and even symbols to make the password difficult for any other person to crack.
Use The New Password To Log In
After creating a new password, proceed to log back into the Telstra page and enter both the email address and the new password. Your Bigpond account should now be fully functional for you.
How To Use Bigpond’s Customer Service And Get Support
In the event that you face any problems during the last step, which is the password reset step, reaching out to Bigpond’s customer service located at their Sydney office is the best option. Their support staff is always willing to help you out in any manner possible. No matter if you are unable to get the verification code, or need help with security questions, or any other technical issue, their support staff is equipped to help.
Safeguarding Your Account
It is essential to understand that changing the password on your Bigpond account is one of the measures to secure it from unauthorized access. Always stick to the standard security practices like:
- Creating complex and proper passwords
- Not giving out your password under any circumstances.
- Always keep your recovery options such as phone number, and alternate email up to date.
Such measures will ensure that your account is not accessed by unauthorized people.
Conclusion
Changing the password of your Bigpond account is very easy and secure in Sydney. Even if you forgot your password or want to change it for any reason, you can still do so by using the methods discussed above. Apart from these problems, If there are any other issues, There’s great support from Bigpond customer support. Maintaining good password hygiene and other security measures will go a long way in keeping your Bigpond account secured and easily accessible.
More Info: https://www.bigpondonlineservice.com/blog/how-to-reset-bigpond-telstrausername-or-email-password/